Effective date: October 30, 2023.

Your privacy and the protection of your personal information are of utmost importance to us. In this Privacy Policy, we explain how we collect, use and safeguard your information when you visit our website or use our services. This policy is designed to be clear, comprehensive and in accordance with Colombian jurisdiction.

Information we collect

Personal Information: We may collect personal information that you voluntarily provide to us, such as your name, email address, phone number and any other information you choose to share with us.

We use this information to respond to your inquiries and provide you with our services.

Usage Information: We may collect non-personal information about your interactions with our website and services. This includes information such as your IP address, browser type, device information and website usage patterns. We use this information to improve our website and enhance the user experience.

How we use your information

We use the information we collect for the following purposes:

1. To Provide Services: We use your personal information to provide you with the services you request, such as email marketing, SEO and digital marketing services. This may include sending you newsletters, updates and promotional materials.

2. Communication: We use your contact information to communicate with you regarding your inquiries, your account and the services you receive from us. This includes responding to your questions and providing support.

3. Website improvement: We analyze usage information to understand how visitors interact with our website and our services. This helps us improve the functionality, content and user experience of our website.

4. Legal Compliance: We may use your information to comply with applicable laws, regulations or legal process, or to protect our rights and interests.

The exchange of information

We do not sell, rent or share your personal information with third parties for their marketing purposes. However, we may share your information with trusted third-party service providers who help us operate our website and provide our services. These service providers are subject to confidentiality agreements and are only allowed to use your information as necessary to provide the requested services.
Seguridad

We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration and destruction. We use industry standard security practices to protect your data. However, please note that no method of transmission over the Internet or electronic storage is completely secure and we cannot guarantee absolute security.

Cookies and tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect information about your online activities. You can adjust your browser settings to manage cookies or opt-out of certain tracking methods.

Your options

You have the right to access, correct, update or delete your personal information. You may do so by contacting us using the contact details provided in this Privacy Policy. In addition, you may choose to unsubscribe from our promotional emails at any time by following the unsubscribe instructions included in the emails.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. Any updates will be posted on our website with the effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we handle your information.

Jurisdiction

This Privacy Policy is governed by and construed in accordance with Colombian law. Any dispute arising out of or related to this Privacy Policy shall be subject to the exclusive jurisdiction of the Colombian courts.

Contact us

If you have any questions or concerns about this Privacy Policy, please contact us at the following address:

ADDRESS: Avenida 6A #25N- 22 4th floor, Cali-Valle, Bogotá, Colombia.